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"No. It's not up for negotiation." How many times have you heard these words before? Do you often wish people would just listen to what you have to say, would see things the way you see them, would buy into your plans?
You all know how demoralising and off-putting rejection can be. What if they told you "No" marks the start of a negotiation that can lead to a meaningful conversation and create a WIN-WIN situation?
With a wealth of experience in Agile coaching and consulting, A.C.E negotiators (short for Agile, Chilled & Empathetic) Tom Roden and Portia Tung will share their adventures in applying a range of tools and techniques, inspired by the work of Chris Voss, former Chief Hostage Negotiator for the FBI.
They will explore what it takes to get you started on your own mission impossible so you can negotiate for better outcomes.
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Portia is an Executive and Personal coach, Executive Agile coach and play researcher creating transformative change in a range of organisations including the Prime Minister's Office, the NHS, British Airways and global financial institutions. She readily draws from her 20 years of experience in the IT industry ranging from analyst programmer, to development manager, and IT consultant, to Agile coach, and more recently as a trained professional coach.
Tom Roden is a software delivery consultant, coach and quality enthusiast, helping teams and people make the changes needed to successfully adapt to the changing demands of their environment.