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Using agile principles IT organisations can be more responsive to their business needs, focussing upon delivering working software at quickly as possible. This presentation will introduce how applying Agile Experience Design throughout the product development lifecycle ensures that we rapidly deliver a superior product - targeted at the right customers and with a compelling customer experience.
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Beyond delivery: delight.
Marc is a passionate advocate of placing the customer at the heart of business. He has more than 15 years of experience in IT, user-centred design and customer experience with a focus on web strategy, program definition and successful project deliver